Questions and answers

Send a request with the appointment form: your name, phone number and the day you would prefer. The clinic contacts you to agree a time.

No. A request tells the clinic you would like to come in. It becomes an appointment only when the clinic confirms a day and time with you.

The dentist asks about your health, any medicines you take and what is bothering you, then examines your teeth and gums. If they need a closer look, they may suggest an X-ray.

They then tell you what they found and what your options are. Nothing is done without your agreement.

It depends on the treatment you need. The dentist tells you the cost of each option before any treatment starts, so you can decide.

A list of the medicines you take, and any earlier dental X-rays or records if you have them.

If you have a health condition such as diabetes or a heart condition, or you are pregnant, tell the dentist at the start of the visit.

Our services pages describe common treatments. Please contact the clinic to confirm that the treatment you are looking for is available.

Go to the nearest hospital emergency department straight away if you have swelling spreading towards your eye or neck, difficulty breathing or swallowing, or bleeding that will not stop.

For toothache, a broken tooth or a lost filling, contact the clinic.

Yes. Contact the clinic as early as you can, so the time can be offered to someone else.

Your request is stored securely and only clinic staff can read it. It is used to contact you about your appointment.